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Our Newsletter

Shipping & Returns

Shipping & Returns

Trade Ins: We offer some of the highest prices on your used test equipment. We do partial trade ins or will buy your used equipment outright. An estimated trade in value will be assessed within 24 hours of receiving a value request.

International Buyers: We reserve the right to accept or decline international Paypal and credit cards. International shipping is available, but clearing customs will often result in delivery delays.

Shipping Terms:  Buyer pays for shipping and packaging for this item. International buyers will pay for shipping charges to their country.
Shipping and handling fees are not refundable under any circumstances. In the case of a return, the buyer is responsible for all shipping fees.
Shipping for international buyers will be invoiced separately from the purchased product due to the high expense of shipping charges.
Your phone number is required for shipping purposes, so please provide it with all correspondence.

Please note that calculated shipping is based on UPS.  We also reserve the right to ship for the same cost via FedEx or other carriers.

Packaging:  All items will be packaged with materials necessary to ensure that the equipment will be adequately protected from the shipping process.

Feedback:  We appreciate Positive feedback. We leave feedback as soon as we get feedback from you. If you have any problems with the sale, please try to resolve it with us before you leave us a Neutral or Negative feedback.

Warranty:Please ask to our sales for warranty details of each item .  For any reason, within 7 days of taking possession of the item, the buyer can return the item for a complete refund minus all shipping costs.

Return Policy:  You can return the item for any reason within seven days. We put great effort into thoroughly documenting each piece of equipment, typically with very detailed pictures and video clips.  We strongly encourage you to study these images closely before you commit to purchasing the item. Please call or email us if you have any questions about anything that you are uncertain about. It is critical that you confirm that this item suites your needs within the seven day return policy period. 

Return Shipping and insurance of the item to our Store at the following address:

Bluestar Equipment
Jl. Sinar No.12 Cengkareng,
Jakarta Barat,



A Restocking fee of 10% of the purchase price for every week (after the initial 7 day return period) that the item is in your possession, not to exceed three weeks.